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Grok not working? Down for everyone or just you, the five causes, and the fix for each

November 9, 2026

Grok runs in three places, the X app, x.com and grok.com, and they fail separately. Try a second one: if grok.com answers while the X app does not, the app needs an update or a re-login, not xAI. Then check the xAI status page, status.x.ai, and Downdetector for a spike in Grok or X reports. The rest is a usage limit, a paid feature you do not have, or a stale session. nixm works without an account while you wait.

Three doors, so test a second one

Grok in the X app, Grok at x.com, and the standalone grok.com share a model but not an outage. The X app breaks most often (it depends on the app version and your X login); grok.com breaks least. Open whichever you were not using. If one works, it is not xAI; it is the door.

Everyone, or just you

xAI runs a status page at status.x.ai, which tracks Grok on the web, in X and in the mobile apps as separate parts. Downdetector is the second signal: a spike in Grok or X reports in the last hour means an outage, posted or not. A green board and two doors failing means your side; the fixes below.

The five causes

1. A usage limit. Free Grok has limits that reset on their own schedule, and paid plans share one weekly usage pool across Grok products; at the limit, paid features pause until it resets. Nothing is broken. Wait for the reset, or use another tool meanwhile.

2. A paid feature. Some models and features sit behind X Premium, X Premium+ or a SuperGrok plan; the button is there but the answer is a prompt to upgrade. Video generation is one of them; what that costs and the alternative are in Grok video without an X subscription.

3. An outdated X app. Grok features ship app-side; an app a few versions behind loses them or errors. Update, then sign out and in.

4. A stale session. Same as everywhere: sign out, close, sign in.

5. An extension, a VPN, or a region. Incognito first; VPN off; some regions have features gated.

While it is down

nixm has no capacity queue and no hourly cap; you buy credits once, they never expire, and each message costs one. You can start without an account in the time it takes Grok to refresh, and no transcript of what you type is kept. The signal dissolves seven days after it was made unless you extend it. It is not Grok and does not have your X history; it is a place to keep working. What Grok keeps of your chats, and how to opt out, is in is Grok private.

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frequently asked

Is Grok down right now?

Try a second door first: the X app, x.com and grok.com fail separately. If all three fail, check status.x.ai and Downdetector for a spike in the last hour. One working means it is the app or your login, not xAI.

Why does Grok work on grok.com but not in the X app?

The app depends on its version and your X login. Update the app, sign out and back in. grok.com breaks least often.

Why does Grok say I have reached my limit?

Free Grok has usage limits that reset on their own schedule, and paid plans share a weekly pool. It is not broken; wait for the reset or use another tool meanwhile.

Why is a Grok feature asking me to upgrade?

Some models and features, video among them, are behind X Premium, X Premium+ or SuperGrok. The button shows for everyone; the feature does not.

What can I use while Grok is down?

nixm works without an account, costs one chat credit a message, and keeps no transcript. It does not have your X history.

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